Remote Camp Enrollment Specialist at PGC

Become a key player at PGC Basketball as a Remote Camp Enrollment Specialist. Help families navigate the registration process while delivering outstanding customer experiences every day.

In this seasonal role, you will be the first point of contact for prospective PGC families through calls, SMS, and emails. Your aim is to convert inquiries into registrations and actively follow up with leads, ensuring a smooth enrollment journey. Excellence in communication and customer service is essential for success.

Key Responsibilities:

• Drive enrollment through effective inbound and outbound calls

• Convert inquiries into registrations by addressing customer needs

• Monitor PGC's social media for lead engagement

• Deliver a high-energy consultative customer experience

• Track account balances and resolve customer questions

Requirements:

• Strong verbal and written communication skills

• Previous experience in customer service or call centers

• Ability to manage multiple systems simultaneously

• Autonomy and ownership in task completion

• Authorized to work in Canada

Bring your passion for customer success and enrollment to PGC Basketball today!