Remote AI-Driven Customer Success Lead
Newark, Essex County, New Jersey, 07175, USA
Listed on 2026-10-12
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Relativity is seeking a Customer Success Manager to own a portfolio of Relativity One subscriptions and drive adoption, value realization, and renewal outcomes. You will craft ROI narratives, collaborate with Sales, and guide customers toward documented value and expansion.
Based in Newark, NJ or hybrid/remote, you will monitor health signals, maintain Gainsight hygiene, and design scalable, AI-assisted outreach to deliver measurable impact.
We have an opening for a Remote AI-Driven Customer Success Lead in Newark, NJ, United States within Management & Operations, Sales.
This opportunity is for the Remote AI-Driven Customer Success Lead role at Relativity.
We are seeking a motivated Remote AI-Driven Customer Success Lead to join Relativity in Newark, NJ, United States.
Consider building your career as a Remote AI-Driven Customer Success Lead at Relativity.
The Remote AI-Driven Customer Success Lead position in the Management & Operations, Sales field is open for applications.
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