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Remote AI-Driven Customer Success Manager

Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listing for: Relativity
Remote/Work from Home position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 67000 - 101000 USD Yearly USD 67000.00 101000.00 YEAR
Job Description & How to Apply Below

Relativity is seeking a Customer Success Manager to own a portfolio of Relativity One subscriptions. You will drive adoption, spark growth, and help customers realize value, ensuring renewals with documented ROI. The role emphasizes data signals, KPI movement, and scalable AI-assisted strategies.

You will manage health and risk, maintain Gainsight hygiene, and translate signals into proactive actions. This position emphasizes scalable, tech-enabled customer success across accounts.

This role, Remote AI-Driven Customer Success Manager at Relativity, could be your next move.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Boise, , United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 67..

We aim to respond to suitable candidates as soon as possible.

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