Travel Planner, Customer Service Rep

Moore Vacations is a travel services company that assists clients with planning and coordinating leisure travel, including vacations, cruises, resort stays, destination celebrations, and group travel experiences. We work with established travel suppliers to help clients arrange travel that fits their preferences and needs.

We are seeking detail-oriented and customer-focused individuals to join our team as Remote Travel Planners. In this role, you will assist with researching travel options, coordinating reservations, communicating with suppliers, and helping ensure travel arrangements are accurate and organized. This position is performed remotely using online tools and communication platforms.

• Research travel options based on client requests and preferences
• Assist with coordinating reservations for accommodations, cruises, tours, transportation, and vacation packages
• Communicate with travel suppliers regarding availability, reservation details, and travel information
• Provide general destination and travel-related information to clients
• Respond to inquiries through email, phone, and online communication platforms
• Maintain accurate records and documentation related to travel arrangements
• Follow established company procedures and service standards

• Strong communication and customer service skills
• Excellent organizational and time-management abilities
• Attention to detail and accuracy when handling information
• Comfortable using computers, web-based platforms, and online communication tools
• Reliable internet access and ability to work in a remote environment
• Must be at least 18 years of age and authorized to work in your location
• Previous customer service, administrative, hospitality, or travel-related experience is helpful but not required

• Remote work environment
• Training and onboarding support
• Access to travel industry resources and supplier networks
• Ongoing professional development opportunities
• Flexible scheduling options based on business needs

If you enjoy helping people, staying organized, and coordinating travel experiences, we encourage you to apply and learn more about this remote opportunity.