Remote Tier 1 CS Agent - Bilingual; EN/ES
Apex, Wake County, North Carolina, 27502, USA
Listed on 2026-10-12
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Customer Service/HelpDesk
Bilingual, Customer Service Rep -
Language/Bilingual
Bilingual, English Speaking
American Red Cross is seeking Part-Time Tier 1 Customer Service Agents to support our Training Services Team. The ideal candidate will be bilingual in English and Spanish and committed to delivering outstanding customer service in a remote work setting.
The role involves answering inbound calls and emails, using systems to resolve inquiries, and maintaining daily performance metrics while providing guidance to volunteers. Remote eligibility covers candidates nationwide in the United States.
We would love to welcome a new Remote Tier 1 CS Agent
- Bilingual (EN/ES) to our group in Apex, NC, United States.
For the Remote Tier 1 CS Agent
- Bilingual (EN/ES) position at American Red Cross, we are reviewing applications now.
Step into the Remote Tier 1 CS Agent
- Bilingual (EN/ES) role at American Red Cross in Apex, NC, United States and grow with us.
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