Remote -Ed Customer Success Specialist
New York, New York County, New York, 10261, USA
Listed on 2026-10-12
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Customer Service/HelpDesk
Customer Success Management
Location: New York
McGraw Hill is seeking a remote Customer Success Representative to support college-level faculty and administrators, guiding them to success with Connect and SIMnet.
You will manage customer pipelines in Salesforce and Gainsight, deliver training and consultative guidance, and collaborate with Sales and other teams to drive retention and growth. This remote role requires strong communication and a disciplined, organized approach, with 5–10% travel expected.
Join us at Mcgraw Hill as our next Remote Higher-Ed Customer Success Specialist in New York, NY, United States.
This opening is for the Remote Higher-Ed Customer Success Specialist role at Mcgraw Hill.
We are seeking a motivated Remote Higher-Ed Customer Success Specialist to join Mcgraw Hill in New York, NY, United States.
Consider building your career as a Remote Higher-Ed Customer Success Specialist at Mcgraw Hill.
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