Remote Customer Service Supervisor - Healthcare Call Center
Irvine, Orange County, California, 92713, USA
Listed on 2026-10-13
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep
Western Growers Health in Irvine, CA is seeking a Supervisor, Customer Service to oversee daily operations of the healthcare call center and support front-line staff.
You will monitor KPIs related to customer satisfaction and response times, coach CSRs and leads, and escalate issues for timely resolution while maintaining HIPAA compliance. Responsibilities include recruiting, onboarding, training, and developing SOPs, with a focus on process improvement in a fast-paced environment.
The Remote Customer Service Supervisor - Healthcare Call Center position in the Management & Operations, Sales field is open for applications.
All applications are reviewed carefully by our team.
The position is based in Irvine, CA, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 62.000 - 80.000.
We aim to respond to suitable candidates as soon as possible.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).