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Remote Dispatcher IT & POS Service Support

Remote / Online - Candidates ideally in
Helena, Lewis and Clark County, Montana, 59604, USA
Listing for: SHI
Remote/Work from Home position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 38000 - 40000 USD Yearly USD 38000.00 40000.00 YEAR
Job Description & How to Apply Below
Position: Remote Dispatcher for IT & POS Service Support

SHI is seeking a reliable Dispatcher to join our Modern Workplace Services (MWS) team in a remote, work-from-home capacity. The role supports a 24/7 operation, receiving service requests, creating tickets, and dispatching Field Service Technicians for IT and point-of-sale hardware repairs.

In this role you will communicate with SHI staff and customers via telephone, Microsoft Teams, and email to ensure timely and accurate service delivery.

We have an opening for a Remote Dispatcher for IT & POS Service Support in Helena, MT, United States within Management & Operations, IT & Technology.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Dispatcher for IT & POS Service Support role in the description above.

We appreciate your interest in this position.

Join SHI and contribute to our ongoing work.

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