Remote Customer Success Architect: ROI & Adoption
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-10-13
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Customer Service/HelpDesk
Customer Success Management
Relativity is seeking a Customer Success Manager to own a portfolio of Relativity One subscriptions, driving adoption, value realization, and renewal with a documented ROI. You will translate data signals into strategic action and collaborate with Sales and Adoption Services to design adoption engagements.
In this role, you will monitor health scores, manage risks, and utilize AI tools to accelerate communications, create ROI narratives, and scale impact across the customer base.
This position is for the Remote Customer Success Architect: ROI & Adoption Growth role at Relativity.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Customer Success Architect: ROI & Adoption Growth role in the description above.
We appreciate your interest in this position.
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