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Remote Customer Success Manager — AI-Driven ROI

Remote / Online - Candidates ideally in
Charleston, Charleston County, South Carolina, 29408, USA
Listing for: Relativity
Remote/Work from Home position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 67000 - 101000 USD Yearly USD 67000.00 101000.00 YEAR
Job Description & How to Apply Below
Position: Remote Customer Success Manager — AI-Driven ROI Growth

Relativity is seeking a Customer Success Manager to own a portfolio of Relativity One subscriptions. You will drive adoption, demonstrate value, and steer accounts toward renewal with documented ROI.

You will partner with Sales and Adoption Services, craft ROI narratives, deliver onboarding, and use AI tools to accelerate communications and templates. This role emphasizes data fluency, proactive risk management, and scalable customer programs.

The Remote Customer Success Manager — AI-Driven ROI Growth role at Relativity is now open for applications in Charleston, SC, United States.

The position is based in Charleston, SC, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 67..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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