Remote Customer Success Manager: Scaled & ROI
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-10-13
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager
Relativity is seeking a Customer Success Manager to own outcomes for a portfolio of Relativity One subscriptions. You will drive adoption, deliver ROI narratives, and partner with Sales to craft value-driven engagements.
Your scope includes health monitoring, risk remediation, and scalable AI-enabled initiatives to grow account value. You will work to translate data signals into strategic actions, maintain Gainsight hygiene, and lead discovery conversations that connect customer needs to
The following opportunity is for a Remote Customer Success Manager:
Scaled Growth & ROI with Relativity.
Join us at Relativity as our next Remote Customer Success Manager:
Scaled Growth & ROI in Baltimore, MD, United States.
We are currently recruiting a Remote Customer Success Manager:
Scaled Growth & ROI for our team in Baltimore, MD, United States.
This is a genuine opening to take on the Remote Customer Success Manager:
Scaled Growth & ROI role at Relativity.
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