Customer Representative

Sun-Kissed and Moonlit Travel specializes in creating bespoke, luxury vacation experiences designed to help clients relax while every detail is thoughtfully managed. From beach getaways to European escapes, cruises, all-inclusive resorts, and Disney experiences, we tailor each journey to match our clients' preferences and travel style.

By partnering with trusted travel suppliers, we provide exceptional value, exclusive perks, and seamless travel experiences. With services offered in both English and Spanish, our team is dedicated to delivering personalized, high-quality support at every stage of the planning process.

This is a remote contract opportunity for a Customer Representative – Travel.

This role is a great fit for career changers, travel enthusiasts, stay-at-home parents, or anyone looking for a flexible, meaningful remote opportunity built around something they love.

In this role, you will work directly with clients to design and coordinate personalized travel experiences from start to finish — understanding their preferences, recommending destinations, and managing bookings including flights, accommodations, cruises, and activities.

You will also collaborate with travel partners, maintain client communication, and ensure each trip is well-organized and stress-free.

• Consult with clients to understand their travel preferences, goals, and budget
• Design customized travel itineraries based on client needs
• Coordinate bookings for flights, accommodations, transportation, and activities
• Provide recommendations and guidance throughout the planning process
• Maintain clear and professional communication with clients
• Manage reservations, payments, and travel documentation accurately
• Stay informed on destinations, travel updates, and supplier offerings

• Strong communication and customer service skills
• Organized, detail-oriented, and able to manage multiple bookings
• Comfortable working independently in a remote environment
• Genuine interest in travel planning and helping others create meaningful experiences
• Experience in customer service, hospitality, or travel is helpful but not required
• Familiarity with travel booking platforms is a plus
• Spanish language skills are a plus

This opportunity is ideal for someone who:

• Loves travel and wants to turn that passion into a flexible career
• Is looking for remote work that fits around their lifestyle
• Is self-motivated and excited to build something of their own
• Wants ongoing mentorship, training, and a supportive team behind them

• Flexible, remote work environment
• Comprehensive training and onboarding support
• Performance-based earning potential
• Ongoing mentorship and professional development
• Access to travel industry tools, resources, and exclusive supplier perks