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Remote SMB Customer Success Associate

Remote / Online - Candidates ideally in
Denver, Denver County, Colorado, 80285, USA
Listing for: Mosaec
Remote/Work from Home position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Account Manager
Salary/Wage Range or Industry Benchmark: 69000 - 80000 USD Yearly USD 69000.00 80000.00 YEAR
Job Description & How to Apply Below

Netlify is seeking an entry-level Customer Success Associate to manage a book of 120+ SMB accounts worth roughly $2M ARR. You will own day-to-day relationships, drive renewal conversations, and work with a supportive team to grow usage and value on the Netlify platform.

You will gain mentorship from senior teammates while building skills in account management, renewal negotiations, and customer communication in a primarily remote role with occasional Denver in-person engagement.

Step into the Remote SMB Customer Success Associate role at Mosaec in Denver, CO, United States and grow with us.

Join Mosaec and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote SMB Customer Success Associate role at Mosaec, based in Denver, CO, United States.

Position Requirements
10+ Years work experience
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