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Senior Remote Customer Care Specialist

Remote / Online - Candidates ideally in
Irvine, Orange County, California, 92713, USA
Listing for: Lancesoft
Remote/Work from Home position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 55000 - 78000 USD Yearly USD 55000.00 78000.00 YEAR
Job Description & How to Apply Below

Lancesoft is seeking a Senior Customer Service Representative to provide exceptional support by leveraging strong relationship management, problem-solving, and analytical skills, all in a remote environment in the United States.

You will manage orders, returns, billing adjustments, and work with ERP systems (JDE, SAP, Oracle) to resolve issues, coordinate with Supply Chain and warehouse teams, and coach junior staff while driving continuous improvement in service processes.

As a Senior Remote Customer Care Specialist, you will play an important part at Lancesoft in Irvine, CA, United States.

We appreciate your interest in this position.

Join Lancesoft and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Senior Remote Customer Care Specialist role at Lancesoft, based in Irvine, CA, United States.

Position Requirements
10+ Years work experience
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