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Remote Customer Loyalty & Retention Specialist

Remote / Online - Candidates ideally in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listing for: Consumer Cellular, Inc.
Remote/Work from Home position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 37000 - 46000 USD Yearly USD 37000.00 46000.00 YEAR
Job Description & How to Apply Below

Consumer Cellular is seeking a Customer Loyalty Specialist to act as a trusted advisor for customers considering leaving the service. You will deliver personalized solutions that foster loyalty, through empathetic, consultative conversations and problem solving.

You will balance customer needs with business goals, guiding them to the best products and services while building trust and advocacy. Remote role within 50 miles of a call center; strong communication and retention mindset are essential.

We are seeking a motivated Remote Customer Loyalty & Retention Specialist to join Consumer Cellular, Inc. in Oklahoma City, OK, United States.

We appreciate your interest in this position.

Join Consumer Cellular, Inc. and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Customer Loyalty & Retention Specialist role at Consumer Cellular, Inc., based in Oklahoma City, OK, United States.

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