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Remote Strategic CSM Adoption

Remote / Online - Candidates ideally in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listing for: Rocket Software
Remote/Work from Home position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 83000 - 112000 USD Yearly USD 83000.00 112000.00 YEAR
Job Description & How to Apply Below
Position: Remote Strategic CSM - Growth & Adoption

Rocket Software in Lincoln, NE is seeking a Senior Customer Success Manager to lead strategic account initiatives, drive product adoption, and realize business value across a portfolio of key customers.

This role partners with Sales, Services, Support, Product, Engineering, and Marketing to ensure retention, expansion, and high customer satisfaction using Gainsight and other tools. The position emphasizes mentorship and customer-centric leadership.

Join us at Rocket Software as our next Remote Strategic CSM
- Growth & Adoption in Lincoln, NE, United States.

Are you ready to take on the Remote Strategic CSM
- Growth & Adoption role at Rocket Software?

We would love to welcome a new Remote Strategic CSM
- Growth & Adoption to our team in Lincoln, NE, United States.

For the Remote Strategic CSM
- Growth & Adoption position at Rocket Software, we are reviewing applications now.

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