Escalations Specialist - Remote Customer Service Pro
Lincoln, Lancaster County, Nebraska, 68511, USA
Listed on 2026-10-13
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual, Customer Success Management
Sharecare is a digital healthcare company delivering software and tech-enabled services within the healthcare ecosystem. This remote, full-time role focuses on handling escalated member concerns and providing Help Desk support to the Customer Service team.
Responsibilities include researching inquiries via phone, chat, email, or fax, resolving issues within timelines, and training CSR staff. Strong communication and analytical skills are essential.
We are currently recruiting a Escalations Specialist
- Remote Customer Service Pro for our team in Lincoln, NE, United States.
We are seeking a motivated Escalations Specialist
- Remote Customer Service Pro to join Sharecare in Lincoln, NE, United States.
Consider building your career as a Escalations Specialist
- Remote Customer Service Pro at Sharecare.
The Escalations Specialist
- Remote Customer Service Pro position in the Management & Operations, Sales field is open for applications.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).