Customer Service​/HelpDesk, Call Center ​/ Support, Customer Service Rep

Buffalo, United States | Posted on 10/11/2026

Are you passionate about making a difference? Do you enjoy speaking with people and have excellent communication skills?

Join our team as a Work-from-Home Call Center Agent, whereyou'll play a vital role in supporting non-profit organizations by processing donations.

• Handle inbound and outbound calls to process donations for various non-profit organizations
• Provide excellent customer service to donors, addressing their questions and concerns
• Accurately enter donor information into our database
• Followup with donors as needed to ensure satisfaction
• Meetand exceed performance metrics to qualify for advancement opportunities

Basic Requirements:

High school diploma or GED

6 months remote or 1 year on-site experience

Quiet home setup and flexible schedule

Windows 11 ONLY – No Chromebooks or Apple

16 GB RAM computer is preferred

Dual monitors (highly suggested)

Noise-canceling USB headset (not required during application)

Hardwired internet connection (not required during application)

• Workfrom the comfort of your home
• Starting pay of $0.25 per talk min (average is $12-15/hour) (with increased opportunities)
• Opportunities for advancement based on performance
• Supportive team environment