Customer Support Specialist

Want to work from home , earn $12–$15/hr , and make a real difference every day?

We’re hiring Remote Customer Service Reps to answer calls from kind-hearted donors and everyday people who just need to be heard. You’ll help them feel supported, appreciated, and taken care of — all from the comfort of your home office (or kitchen table!).

• Answer inbound calls and make follow-up outbound calls
• Help customers with questions, concerns, and support
• Accurately input customer information into our system
• Follow up with care to ensure customer satisfaction when needed
• Consistently meet performance goals for growth potential

• High school diploma or equivalent
• A quiet, organized workspace and reliable internet
• Proficiency with Windows and general computer use
• Flexible schedule availability, including evenings/weekends (set your own schedule)

• Minimum 8 GB RAM, ( 16 GB is ideal)
• Dual monitors recommended (not required at time of application)
• USB noise-canceling headset (not required at time of application)
• Hardwired internet connection (not required at time of application)
• 100% remote and skip the commute
• Set your own schedule
• Earn $12–$15/hr upon successful certification
• Performance-based pay increases
• Join a positive, supportive virtual team