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Member Experience Champion — Remote, First-Call Resolution

Remote / Online - Candidates ideally in
Town of Texas, Marathon County, Wisconsin, USA
Listing for: SHPCA SCAN Health Plan
Remote/Work from Home position
Listed on 2026-10-14
Job specializations:
  • Customer Service/HelpDesk
  • Healthcare
Salary/Wage Range or Industry Benchmark: 20 USD Hourly USD 20.00 HOUR
Job Description & How to Apply Below
Location: Town of Texas

SCAN Health Plan is seeking a Member Experience Guide to own the end-to-end member interaction with empathy, clarity, and accountability. The role emphasizes member obsession, resolving inquiries and building trust in every touchpoint.

This remote position supports members nationwide, with training, a base rate of $20 per hour, and opportunities including a quarterly bonus, wellness program, generous PTO, and retirement savings.

For the Member Experience Champion — Remote, First-Call Resolution position at SHPCA SCAN Health Plan, we are reviewing applications now.

We are looking to fill the Member Experience Champion — Remote, First-Call Resolution position at SHPCA SCAN Health Plan in Town of Texas, WI, United States.

The Member Experience Champion — Remote, First-Call Resolution role at SHPCA SCAN Health Plan is now open for applications in Town of Texas, WI, United States.

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