Remote Call Center Manager – Member Experience
Northern, Floyd County, Kentucky, USA
Listed on 2026-10-14
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Call Center / Support
Brunswick is seeking a Call Center Manager for Freedom Boat Club, a fully remote, Monday–Friday role. Lead a customer service team, drive performance, and partner with cross-functional teams to enhance member experiences. The position emphasizes coaching, scheduling, and data-driven improvements.
The ideal candidate will have 5+ years in customer service and 3+ years in leadership, with strong communication and problem-solving skills. Eligible for benefits and annual discretionary bonus.
This role is for the Remote Call Center Manager – Member Experience role at Brunswick.
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This posting is for the Remote Call Center Manager – Member Experience role at Brunswick, based in Northern, KY, United States.
We are looking to fill the Remote Call Center Manager – Member Experience position at Brunswick in Northern, KY, United States.
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