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Remote Enterprise CSM Retention Leader

Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listing for: HelpfulRemote
Remote/Work from Home position
Listed on 2026-10-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below
Position: Remote Enterprise CSM - Growth & Retention Leader
Location: Northern

Helpful Remote is seeking a senior customer success professional to manage 20–25 enterprise accounts and drive multi-year success plans. You will lead executive reviews, map product adoption to measurable outcomes, and mentor other CSMs while collaborating with sales, product, and marketing teams.

The role is remote for candidates in the USA, with a focus on retention and expansion targets and a strong executive-level communications skill set.

Join us at Helpful Remote as our next Remote Enterprise CSM
- Growth & Retention Leader in Northern, KY, United States.

Our group is growing, and we are hiring a Remote Enterprise CSM
- Growth & Retention Leader in Northern, KY, United States.

This opportunity is for the Remote Enterprise CSM
- Growth & Retention Leader role at Helpful Remote.

We are seeking a motivated Remote Enterprise CSM
- Growth & Retention Leader to join Helpful Remote in Northern, KY, United States.

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