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Remote Global Customer Service Process Leader

Remote / Online - Candidates ideally in
California, Moniteau County, Missouri, 65018, USA
Listing for: Bio-Rad Laboratories, Inc
Remote/Work from Home position
Listed on 2026-10-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 179000 - 247000 USD Yearly USD 179000.00 247000.00 YEAR
Job Description & How to Apply Below

Bio-Rad Laboratories, Inc. is seeking a Sr. Director or Director, Global Customer Care Process Lead to serve as the Global Process Owner for Customer Service and Customer Technical Support.

This role drives end-to-end process governance, improvements, and consistency across 37 countries with a $2.5B revenue portfolio, ensuring compliant, scalable, and superior customer experiences. The role will evaluate organizational design, operating models, and capability needs, leading global work to define

We would love to welcome a new Remote Global Customer Service Process Leader to our team in California, MO, United States.

This position is for the Remote Global Customer Service Process Leader role at Bio-Rad Laboratories, Inc.

We are seeking a motivated Remote Global Customer Service Process Leader to join Bio-Rad Laboratories, Inc in California, MO, United States.

Consider building your career as a Remote Global Customer Service Process Leader at Bio-Rad Laboratories, Inc.

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