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Remote Customer Success Manager - Mid-Market

Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listing for: Jdatsg
Remote/Work from Home position
Listed on 2026-10-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 73000 - 78000 USD Yearly USD 73000.00 78000.00 YEAR
Job Description & How to Apply Below
Position: Remote Customer Success Manager - Mid-Market Growth
Location: Northern

JDA TSG is seeking a Customer Success Manager to drive retention and value across a mid-market portfolio. You will monitor health signals, conduct consultative discovery, and coordinate with cross-functional teams to resolve issues while expanding opportunities.

The role is remote in the United States and emphasizes proactive relationship management and platform adoption. You will be measured on logo and dollar retention, adoption rates, and customer satisfaction.

Our team is growing, and we are hiring a Remote Customer Success Manager
- Mid-Market Growth in Northern, KY, United States.

We are looking to fill the Remote Customer Success Manager
- Mid-Market Growth position at Jdatsg in Northern, KY, United States.

The Remote Customer Success Manager
- Mid-Market Growth role at Jdatsg is now open for applications in Northern, KY, United States.

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