Cannabis Online Order Fulfillment

As an Online Order Expo Agent, you will be responsible for managing and fulfilling online orders. Your role will involve navigating various ordering platforms, coordinating with team members, and maintaining exceptional standards of customer service.

• Order Fulfillment:
  
  Accurately prepare and package online orders for pick-up, ensuring all items match the customer’s request.
• Platform Navigation:
  
  Efficiently monitor and navigate through all ordering platforms to track and process orders.
• Product Familiarity:
  
  Gain a thorough understanding of the store layout and inventory to effectively locate and prepare products.
• Communication:
  
  Maintain clear communication with colleagues and supervisors to resolve issues and locate products as needed.
• Order Accuracy:
  
  Double-check each order to ensure that all items are included and correctly packed.
• Prioritization:
  
  Organize and prioritize orders based on their receipt time, ensuring timely processing of all orders.
• POS System:
  
  Use the POS system to check inventory levels and ensure product availability.
• Customer Interaction:
  
  Provide excellent customer service by communicating effectively with patients both over the phone and in person and notifying them when their orders are ready.