Email Support Specialist

Are you looking for a fully remote position with a flexible schedule that fits your lifestyle? Do you enjoy providing outstanding customer support in a dynamic and supportive environment?

Join Wayne Wire Cloth Products, Inc., a trusted OEM custom manufacturer since 1943, as a talented Email Support Specialist. This full-time role offers paid training and comprehensive health, dental, and vision insurance benefits. Enhance your communication skills while supporting clients in industries like automotive, aerospace, and HVAC from the comfort of your home.

• Respond promptly and professionally to customer inquiries via email
• Provide accurate information about products and services
• Resolve customer issues and escalate when necessary
• Maintain detailed records of customer interactions

• Flexible 8-hour shifts, Monday to Friday with overtime opportunities
• Fully remote work environment to support work-life balance
• Paid training to help you succeed and grow in your role
• Comprehensive health, dental, and vision insurance plans

• High school diploma or equivalent
• Excellent written communication skills
• Strong problem-solving abilities and attention to detail
• Motivated and enthusiastic about providing exceptional customer service

• Be part of a respected company with a rich history since 1943
• Work with a supportive and loving team that values your contributions
• Gain valuable experience in sales, retail, and customer support industries

Location:

Remote

Wayne Wire Cloth Products, Inc. is an OEM custom manufacturer specializing in fabricated wire cloth, expanded metal, and perforated metal components (filters, strainers, stampings, and custom assemblies). Founded in 1943 and headquartered in Kalkaska, Michigan, they supply precision filtration, screening, and metal components primarily to the automotive, aerospace, appliance, commercial, and HVAC industries.