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Mandarin Customer Success Specialist - EdTech; Remote

Remote / Online - Candidates ideally in
San Jose, Santa Clara County, California, 95199, USA
Listing for: Think Academy U.S
Full Time, Remote/Work from Home position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Chinese Speaking
Salary/Wage Range or Industry Benchmark: 52000 - 74000 USD Yearly USD 52000.00 74000.00 YEAR
Job Description & How to Apply Below
Position: Mandarin Customer Success Specialist - EdTech (Remote)

Think Academy US is seeking a Mandarin-speaking Customer Service Representative to support families and students from San Jose, CA. This full-time remote role requires 40 hours/week, with 1pm–10pm on weekdays and Sundays from home.

You will respond to inquiries, assist with scheduling, and coordinate with teaching/operations teams to ensure a positive learning experience. Qualifications include a Bachelor's degree and fluent Mandarin; CET-4 English reading preferred.

The Mandarin Customer Success Specialist
- EdTech (Remote) position in the Management & Operations, Sales field is open for applications.

Step into the Mandarin Customer Success Specialist
- EdTech (Remote) role at Think Academy U.S in San Jose, CA, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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