Remote Craft Customer Support Specialist
North Smithfield, Providence County, Rhode Island, 02896, USA
Listed on 2026-10-15
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Customer Service/HelpDesk
Customer Service Rep
Local Crafts is seeking a Customer Service Specialist for a fully remote, full-time role. You will support multiple brands, helping customers place orders, navigate our sites, and resolve shipping and payment issues with care and creativity.
You will respond by phone, email, and live chat, using Zendesk and Net Suite to manage orders and provide accurate guidance. A strong writing style and product knowledge in yarn and crafts are essential.
This posting is for the Remote Craft Customer Support Specialist role at Local Crafts Group, based in North Smithfield, RI, United States.
The Remote Craft Customer Support Specialist position in the Management & Operations, Sales field is open for applications.
We have an opening for a Remote Craft Customer Support Specialist in North Smithfield, RI, United States within Management & Operations, Sales.
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