Strategic Customer Success Manager - Remote SaaS
Draper, Salt Lake County, Utah, 84020, USA
Listed on 2026-10-15
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Campus Guard, a Nelnet Company, is seeking a Customer Success Manager (CSM) to own the client lifecycle and ensure measurable outcomes from our SaaS platform and consulting services. You will partner with clients as a trusted advisor, focusing on compliance achievement, security posture, and platform adoption, while coordinating internally for long-term retention.
Role requires 3–5 years in client success or related fields, with a bachelor’s degree and PCIP certification within 12 months.
Are you ready to take on the Strategic Customer Success Manager
- Remote SaaS role at Nelnet?
The advertised compensation is 75.000 - 80.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Strategic Customer Success Manager
- Remote SaaS role in the description above.
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