Remote Customer Experience Exec: Commerce & D2C
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-10-15
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Customer Service/HelpDesk
Ecommerce, Customer Service Rep
Koin Limited, a fast-growing D2C e-commerce group, seeks a remote Customer Support Specialist for LATAM-based candidates. You will handle multi-brand inquiries, provide phone and written support, and assist with live commerce orders, deliveries, and returns across The Koin Club, Tilly Pig, Jonny's Sister, and more.
You will work primarily during UK business hours, collaborating with internal teams to resolve issues, maintain records, and ensure a high-quality customer experience across channels.
Consider building your career as a Remote Customer Experience Exec:
Live Commerce & D2C at Koin Limited.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Customer Experience Exec:
Live Commerce & D2C role in the description above.
We appreciate your interest in this position.
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