Remote Customer Experience Coordinator

Remote | Flexible Schedule | Training Provided

We're looking for organized, people-focused individuals to help create a smooth and positive experience for clients from their first request through follow-up.

As a Remote Customer Experience Coordinator
, you'll support communication, scheduling, reservations, and general coordination while helping clients stay informed and organized throughout the process.

Previous experience is not required. Training and ongoing support are provided.

• Respond to client questions and requests
• Gather dates, preferences, and key details
• Coordinate schedules and confirmations
• Provide updates and follow up as needed
• Assist with reservation and planning details
• Maintain accurate client information
• Research options when additional support is needed
• Help manage changes or special requests

• Strong communication and customer-service skills
• Good organization and attention to detail
• Dependable follow-through
• Ability to manage multiple requests
• Comfort working independently
• Familiarity with email and online systems
• Adaptability and willingness to learn

Experience in customer service, hospitality, scheduling, reservations, administration, or client support may be helpful, but it is not required.

• Fully remote work
• Flexible scheduling
• Structured training
• Ongoing support and resources
• Access to digital tools
• Opportunities to strengthen client-service and coordination skills

Applicants must be located in:

United States | United Kingdom | Mexico | Spain | Australia | Select LATAM regions

Selected applicants will be invited to a live interview to review the role, compensation structure, training, support, expectations, and next steps.