Remote SaaS Product Support Specialist
Augusta, Kennebec County, Maine, 04338, USA
Listed on 2026-10-15
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Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Autodesk is seeking a GCPay Product Support Representative to join a fully remote, East Coast–hours team. You’ll be the frontline for customers, guiding them to maximize the GCPay platform and ensuring a reliable experience across phone, chat, and email channels.
You’ll work with cross-functional teams to resolve issues, document concerns, and drive product improvements while maintaining high CSAT and service levels.
As a Remote SaaS Product Support Specialist, you will play an important part at Autodesk in Augusta, ME, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote SaaS Product Support Specialist role in the description above.
We appreciate your interest in this position.
Join Autodesk and contribute to our ongoing work.
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