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Remote Collections Representative

Remote / Online - Candidates ideally in
Tallahassee, Franklin County, Florida, 32318, USA
Listing for: IC System
Full Time, Remote/Work from Home position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 17 - 19 USD Hourly USD 17.00 19.00 HOUR
Job Description & How to Apply Below
Location: Tallahassee

IC System is looking for someone who shares our core focus and values . Strong candidates will uphold our Core Values, contribute to our positive culture, be a trustworthy colleague, and enjoy working on a collaborative team. The right person is someone who makes our organization a better place for every employee.

Competitive Pay + Commission
  • Earn $17-19 per hour plus monthly performance-based commission opportunities that reward your results.
Flexible Scheduling
  • After training, choose a schedule that works for you with no evenings or weekends required.
Work From Home
  • Enjoy the convenience of a fully remote position and leave the commute behind.
Generous Paid Time Off
  • Earn up to 3 weeks of PTO in your first year.
Supportive Work Environment
  • Be part of a team that values your contributions and celebrates results.
What You'll Do
  • Manage inbound and outbound collection efforts on delinquent consumer accounts.
  • Use proven collection strategies to secure payment resolutions and meet performance objectives.
  • Navigate challenging conversations with professionalism, empathy, and confidence.
  • Maintain compliance with company policies and applicable collection regulations.
  • Deliver a positive consumer experience while achieving collection goals.
  • Schedule First 3 weeks:

Monday-Friday, 8:30 AM - 4:00 PM CT for training and onboarding.

After Training:

Create a schedule that works for you between 7:00 AM - 8:00 PM CT, Monday-Friday.

Full-Time Schedule

40 hours per week required.

Workspace Requirements
  • A dedicated workspace free from distractions during work hours.
  • Ability to work seated at a computer with dual monitors and a headset.
  • Reliable, high-speed hardwired internet connection.
Compensation & Benefits Hourly Pay
  • $17-19 per hour, based on experience.
On-Demand Pay
  • Access your earnings before payday.
Paid Time Off
  • Up to 3 weeks in your first year.
Comprehensive Benefits
  • 401(k), medical, dental, and vision insurance.
Qualifications
  • 2+ years of recent third-party collections experience required, including current or recent experience in a collection agency environment.
  • Must reside in one of the following states:
    Minnesota, Wisconsin, Iowa, North Dakota, South Dakota, Florida, Texas, or Illinois.
  • Strong communication, negotiation, and customer service skills.
  • Must be 18 years of age or older.

Ready to put your third-party collections experience to work with a flexible, remote team that rewards results? IC System is an Equal Opportunity Employer and promotes a drug-free work environment.

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