Strategic Customer Success Manager — Remote & Equity
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-10-15
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager
Log Rocket, Inc. is seeking a proactive Customer Success Manager to own a book of strategic customers from onboarding through renewal, ensuring value delivery and ongoing adoption.
You’ll partner with Sales, Product, and Support across multiple departments to drive retention, expansion, and measurable ROI. You’ll conduct regular health checks, business reviews, and multi-threaded communications with executives, aligning customer goals with Log Rocket’s platform.
We invite applications for the Strategic Customer Success Manager — Remote & Equity position located in Boston, MA, United States.
The position is based in Boston, MA, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 80..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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