Remote SaaS Product Support Specialist
Topeka, Shawnee County, Kansas, 66652, USA
Listed on 2026-10-15
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Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, SaaS Sales, Technical Support
Autodesk's GCPay team is seeking a Product Support Representative to be the frontline for customers across North America in a fully remote role. You will troubleshoot, guide product usage, onboard users, and handle subscription inquiries with clear, patient communication.
You’ll partner with Sales, Customer Success, Engineering, and Finance to advocate for customers, document issues, and contribute to service improvements while maintaining strong CSAT metrics and a customer-first mindset.
We are currently recruiting a Remote SaaS Product Support Specialist for our team in Topeka, KS, United States.
This role, Remote SaaS Product Support Specialist at Autodesk, could be your next opportunity.
Are you ready to take on the Remote SaaS Product Support Specialist role at Autodesk?
We would love to welcome a new Remote SaaS Product Support Specialist to our group in Topeka, KS, United States.
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