Remote Support Coordinator

We are seeking a Travel Support Coordinator to assist with the coordination and organization of travel services for clients. This role is ideal for someone who is organized, dependable, detail oriented, and enjoys helping others navigate the travel planning process.

The Travel Support Coordinator helps keep travel plans organized from the initial planning stages through the completion of a client's trip. This position involves communicating with clients, organizing travel information, assisting with itinerary updates, and coordinating details with travel partners and service providers.

Assist with organizing client travel plans and itinerary information

Communicate with clients regarding reservations, schedules, and travel details

Research destinations, accommodations, activities, transportation, and other travel services

Assist with coordinating reservation information and requested updates

Review itineraries and travel details for accuracy and completeness

Help clients navigate changes, adjustments, and special requests

Maintain organized records of client preferences, travel details, and correspondence

Communicate with travel suppliers and service providers when necessary

Provide timely and professional responses to client questions

Monitor travel details and assist with keeping information current

Stay informed about destinations, travel services, and industry updates

Strong organizational and time management skills

Excellent written and verbal communication skills

Strong attention to detail

Customer service focused and professional

Comfortable managing multiple tasks and priorities

Able to work independently in a remote environment

Comfortable using computers, email, online platforms, and digital tools

Reliable, responsive, and willing to learn

Previous travel or customer service experience is helpful but not required

Training is provided

Fully remote work environment

Flexible scheduling

Training and ongoing guidance

Access to travel industry tools and resources

Professional development opportunities

Supportive remote work environment

Opportunity to develop valuable experience within the travel industry

Applicants must be legally authorized to work in the United States, United Kingdom, Australia, or Mexico.