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Banking Customer Support Specialist — Remote & Onsite

Remote / Online - Candidates ideally in
Wakefield, Middlesex County, Massachusetts, 01880, USA
Listing for: Eastern Bank Careers
Remote/Work from Home position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 21 USD Hourly USD 21.00 HOUR
Job Description & How to Apply Below

Eastern Bank Careers is seeking Customer Support Specialist I–III in Wakefield, MA. The role involves being the bank's first line of response for inbound customer calls and inquiries across products and services, maintaining a thorough knowledge base, and meeting service and sales standards set by management.

Opportunities exist for remote or onsite work. Starting pay is $21.00 per hour with benefits and retirement package.

The following role is for a Banking Customer Support Specialist — Remote & Onsite with Eastern Bank Careers.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 29.000 - 32.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Banking Customer Support Specialist — Remote & Onsite role in the description above.

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