Remote Client Relations Associate
Birmingham, Jefferson County, Alabama, 35275, USA
Listed on 2026-10-16
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Customer Service/HelpDesk
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Insurance
Company: AO Globe Life – American Income Division
Location: Birmingham, AL 35203 | 100% Remote
Schedule: Flexible | Full-Time Availability Preferred
Position Type: 1099 Independent Contractor
Compensation: Commission Only | Weekly Commissions | Performance Bonuses
Experience: Entry Level | No Previous Insurance Experience Required
Training: Virtual Onboarding | Licensing Guidance | Ongoing Mentorship
Are you looking for a remote career opportunity where you can make a meaningful difference, build lasting client relationships, and develop valuable professional skills?
AO Globe Life is seeking motivated, dependable, and customer-focused individuals to join our growing virtual team as Remote Client Relations Associates
.
In this position, you'll connect with working families, veterans, labor union members, credit union members, and eligible association members through scheduled Zoom and phone appointments.
You'll help clients understand available life, accident, and supplemental health insurance benefits, answer questions, identify coverage needs, provide appropriate recommendations once licensed, assist with electronic enrollment, and maintain long-term client relationships.
This opportunity combines customer service, benefits education, client relationship management, and consultative insurance sales
.
Whether you're entering the workforce, returning after time away, or exploring a career change, we provide structured training, licensing guidance, mentorship, and ongoing professional development.
No previous insurance experience is required to apply.
Opportunity Highlights100% Remote — Work From Home
Entry Level — No Insurance Experience Required
Company-Provided Client Opportunities
No Traditional Cold Calling
No Door-to-Door Prospecting
No Lead Purchasing Required
Weekly Commission-Based Compensation
Performance Bonuses
Renewal & Residual Income Opportunities
Flexible Scheduling
Comprehensive Training & Mentorship
Performance-Based Leadership Opportunities
As a Remote Client Relations Associate, you'll help prospective and existing clients understand their insurance benefits and receive professional service throughout their experience.
Client Consultations & Benefits EducationConnect with company-provided client opportunities and existing clients.
Schedule and conduct virtual Zoom and phone appointments.
Build rapport and establish professional client relationships.
Ask questions to understand individual and family financial-protection needs.
Listen carefully to client questions and concerns.
Explain available life, accident, and supplemental health insurance options.
Answer questions about coverage, benefits, and policy features.
Provide appropriate, needs-based recommendations once licensed.
Assist eligible clients with electronic applications and enrollment.
Maintain accurate digital records and appointment schedules.
Welcome clients and explain applicable enrollment next steps.
Provide professional follow-up customer service.
Assist with applicable policy and benefits reviews.
Help clients understand available policy-service options.
Assist with beneficiary information and applicable policy service requests.
Direct clients through appropriate claims-support processes.
Maintain accurate documentation and follow-up records.
Follow company procedures and applicable state insurance requirements.
Participate in structured virtual onboarding.
Attend applicable team meetings, training, and coaching sessions.
Strengthen customer-service and communication skills.
Develop confidence in virtual presentations.
Learn digital enrollment and…
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