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Member Experience Pro — Service Delivery; Hybrid

Remote / Online - Candidates ideally in
Sacramento, McLean County, Kentucky, 42372, USA
Listing for: SchoolsFirst Federal Credit Union
Full Time, Remote/Work from Home position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    Banking & Finance, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 43000 - 73000 USD Yearly USD 43000.00 73000.00 YEAR
Job Description & How to Apply Below
Position: Member Experience Pro — Service Delivery (Hybrid)
Location: Sacramento

Schools First FCU seeks a Service Delivery Representative III to be the Members’ first channel of choice across multiple platforms, delivering world-class service for financial needs. You will handle inquiries, access resources, and resolve complex issues with empathy and accuracy.

You will collaborate with support teams, de-escalate situations, and promote account access options while maintaining strict confidentiality and fraud awareness. This role is hybrid with on-site and remote work options.

For the Member Experience Pro — Service Delivery (Hybrid) position at Schools First Federal Credit Union, we are reviewing applications now.

Step into the Member Experience Pro — Service Delivery (Hybrid) role at Schools First Federal Credit Union in Sacramento, KY, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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