Remote Bilingual Retention Specialist
Portsmouth, Virginia, 23703, USA
Listed on 2026-10-16
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Customer Service/HelpDesk
Bilingual, Spanish Customer Service, Customer Service Rep -
Language/Bilingual
Bilingual, Spanish Customer Service
Smart Start, Inc. is seeking a Retention Program Advisor for a fully remote role supporting appointment scheduling and customer inquiries from a Care Center.
The ideal candidate will use retention rebuttals to secure attendance or reschedule, while maintaining a positive customer experience in a high-volume environment. The role requires bilingual English/Spanish communication, a high school diploma, and at least 6 months in customer service or retention roles.
This is a strong opportunity to take on the Remote Bilingual Retention Specialist role at Smart Start, Inc.
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This posting is for the Remote Bilingual Retention Specialist role at Smart Start, Inc., based in Portsmouth, VA, United States.
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