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Customer Service Team Leader

Remote / Online - Candidates ideally in
Newry, County Down, BT34, Northern Ireland, UK
Listing for: TP
Full Time, Remote/Work from Home position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Management, Customer Success Management, Bilingual
Salary/Wage Range or Industry Benchmark: 24000 - 30000 GBP Yearly GBP 24000.00 30000.00 YEAR
Job Description & How to Apply Below

Teleperformance in Newry (Granite Exchange) is seeking a Customer Service Team Leader to manage a team of Client Executives, drive performance, and coordinate productivity within our client environment. This hybrid role offers 50% home working and 50% onsite with flexible office days and standard hours.

You will coach agents, handle escalations, monitor KPIs, and foster strong working relationships with the client and internal teams.

For the Customer Service Team Leader | Hybrid Role & Growth position at TP, we are reviewing applications now.

Step into the Customer Service Team Leader | Hybrid Role & Growth role at TP in Newry, Northern Ireland, United Kingdom and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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