Remote-First Scaled Customer Success Manager
Laval, Province de Québec, H0A, Canada
Listed on 2026-10-16
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, HelpDesk/Support -
Business
Customer Success Management, Client Relationship Management
Dropbox is seeking a Scaled Customer Success Manager in Canada to drive adoption, renewal readiness, and value realization across a mid-market and small business portfolio. You’ll align Programmatic and Digital CS with the Renewals Desk, manage renewal risk, and surface growth opportunities for Sales handoff.
The role requires 4+ years in B2B SaaS CS, strong renewal management experience, and the ability to operate across multiple teams with data-driven strategies, all within a Virtual First,
Join us at Dropbox as our next Remote-First Scaled Customer Success Manager in Canada.
This role, Remote-First Scaled Customer Success Manager at Dropbox, could be your next career step.
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We would love to welcome a new Remote-First Scaled Customer Success Manager to our team in Canada.
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