Remote Customer Service Team Lead - Coaching & KPIs
Laval, Province de Québec, H0A, Canada
Listed on 2026-10-16
-
Customer Service/HelpDesk
Bilingual, Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Innomar Strategies, part of the Cencora family, seeks a Team Lead, Customer Service to oversee daily operations in Canada. You will coach a team of representatives, monitor performance metrics, and handle escalations to ensure a high-quality customer experience. Remote role with periodic in-office needs.
The ideal candidate has 4+ years in customer service and 1+ year in a leadership role, plus strong communication and problem-solving skills. English/French bilingualism is a plus.
Are you ready to take on the Remote Customer Service Team Lead
- Coaching & KPIs role at Innomar Strategies Inc.?
We appreciate your interest in this position.
Join Innomar Strategies Inc. and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Customer Service Team Lead
- Coaching & KPIs role at Innomar Strategies Inc., based in Canada.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).