Customer Care Account Manager
Caerphilly, Caerphilly County, CF83, Wales, UK
Listed on 2026-10-16
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Customer Service/HelpDesk
Customer Service Rep, Account Manager, Customer Success Management, Client Relationship Management
Caerphilly | £24,500-£25,600 DOE | 37 Hours per Week | Monday-Friday | Permanent | Hybrid Working After Probation
IntroductionAcorn by Synergie is recruiting a Customer Account Manager to join a friendly team within the Caerphilly area.
This is a rare permanent opportunity for a customer-focused professional with strong communication, relationship-building and problem-solving skills.
As a Customer Account Manager, you will provide general and technical advice to customers via telephone and email, process customer orders, respond to enquiries and resolve complaints while maintaining a professional approach at all times.
The role involves working closely with customers and internal departments to ensure orders are processed efficiently, customer deadlines are met and excellent service standards are maintained.
What We OfferSalary of £24,500-£25,600, depending on experience.
Permanent employment opportunity.
37-hour working week.
Monday to Friday working pattern.
Hybrid working after probation, with two days working from home and three days office-based.
Friendly team environment.
Ongoing training and development.
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