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Remote Patient Support Specialist

Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listing for: Ro
Full Time, Part Time, Contract, Remote/Work from Home position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28000 - 39000 USD Yearly USD 28000.00 39000.00 YEAR
Job Description & How to Apply Below
Position: Remote Patient Support Specialist (6-Month Contract)
Location: New York

Ro is seeking a Patient Support Specialist to guide patients through Ro’s platform, including accounts, orders, billing, and treatment plans. You’ll work mainly via email and phone, ensuring accurate, empathetic assistance while escalating when clinical or technical issues arise.

The role is full-time with about 40 hours weekly, incorporating 4x10 shifts and occasional in-person collaboration from NY HQ; remote work is supported nationwide in the US.

The Remote Patient Support Specialist (6-Month Contract) role at Ro is now open for applications in New York, NY, United States.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in New York, NY, United States.

This opportunity is part of our work in Sales.

The advertised compensation is 28.000 - 39.000.

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