Customer Experience Specialist; Work From Home
Remote / Online - Candidates ideally in
Decatur, Macon County, Illinois, 62521, USA
Listed on 2026-10-17
Decatur, Macon County, Illinois, 62521, USA
Listing for:
CleanChoice Energy
Full Time, Remote/Work from Home
position Listed on 2026-10-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
[Customer Service Rep / Remote] - Anywhere in U.S. / Up to $25-hr / Health-Dental-Vision-Life-Disability / 401(k) matching / Health savings account / Paid time off / Employee assistance program / Tuition reimbursement - As a Customer Experience Specialist, you will:
Manage inbound customer inquiries with professionalism and empathy;
Resolve billing, service, and technical issues efficiently to ensure customer satisfaction;
Collaborate with internal teams to communicate customer feedback and improve service delivery;
Maintain accurate records of customer interactions and transactions to support operational excellence;
Educate customers on Clean Choice Energy’s products and services to promote sustainable energy solutions;
Identify opportunities to upsell or cross-sell company offerings in a manner that aligns with customer needs;
Deliver a seamless and positive customer journey from initial contact through resolution to foster long-term loyalty…Hiring Immediately >>
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