Hands-On Online Customer Service Lead
Leicester, Leicestershire, LE1, England, UK
Listed on 2026-10-17
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Customer Service/HelpDesk
Ecommerce
Digital Tonic | Digital, eCommerce & Marketing Recruitment seeks a hands-on Customer Service Team Leader to manage a four-person department in a growing ecommerce context. You will train, coach and review performance, while aligning daily activity with senior management and business goals.
You’ll mentor staff, optimise workflows, contribute to help centre content, and be comfortable with email and live chat; no telephone support is required.
Step into the Hands-On Online Customer Service Lead role at Digital Tonic | Digital, eCommerce & Marketing Recruitment in Leicester, England, United Kingdom and grow with us.
We are seeking a motivated Hands-On Online Customer Service Lead to join Digital Tonic | Digital, eCommerce & Marketing Recruitment in Leicester, England, United Kingdom.
Consider building your career as a Hands-On Online Customer Service Lead at Digital Tonic | Digital, eCommerce & Marketing Recruitment.
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