Remote Bilingual Retention Advisor; English/Spanish
Morgantown, Monongalia County, West Virginia, 26501, USA
Listed on 2026-10-17
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Customer Service/HelpDesk
Bilingual, Spanish Customer Service, Customer Service Rep, Customer Success Management -
Language/Bilingual
Bilingual, Spanish Customer Service
Smart Start, Inc. seeks a Retention Program Advisor for a fully remote position in the Care Center. You will manage appointment rescheduling, answer inquiries, and help preserve customer relationships while meeting retention metrics.
A high school diploma and 6 months in customer service are required, with bilingual English/Spanish proficiency and experience navigating CRM systems. The role offers uncapped incentives, comprehensive benefits, and the flexibility of a remote work environment to
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