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Remote Bilingual Retention Advisor; EN​/ES

Remote / Online - Candidates ideally in
Roanoke, Roanoke County, Virginia, 24000, USA
Listing for: Smart Start, Inc.
Remote/Work from Home position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Customer Success Management, Spanish Customer Service
  • Language/Bilingual
    Bilingual, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 19000 - 30000 USD Yearly USD 19000.00 30000.00 YEAR
Job Description & How to Apply Below
Position: Remote Bilingual Retention Advisor (EN/ES)

Smart Start, Inc. is hiring a Remote Retention Program Advisor to engage with potential customers, schedule installations, and resolve inquiries. You will use retention rebuttals to secure attendance and rebalance appointments while maintaining a positive customer experience.

The ideal candidate speaks English and Spanish, has at least 6 months in customer service, and can multitask across CRM and scheduling systems in a fast-paced, remote environment.

This role, Remote Bilingual Retention Advisor (EN/ES) at Smart Start, Inc., could be your next opportunity.

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Bilingual Retention Advisor (EN/ES) role in the description above.

We appreciate your interest in this position.

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