Bilingual Retention Specialist - Remote
Lumberton, Robeson County, North Carolina, 28358, USA
Listed on 2026-10-17
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Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service -
Language/Bilingual
Bilingual, Spanish Customer Service
Smart Start, Inc. is seeking a Retention Program Advisor to handle inbound and outbound calls about appointments and account inquiries. You will use retention rebuttals to overcome hesitancy and aim to secure attendance or reschedule the customer.
This remote role requires bilingual English/Spanish, a high school diploma, and at least 6 months in customer service. You will navigate CRM/scheduling systems, maintain accurate records, and collaborate with internal partners to protect revenue and
This role, Bilingual Retention Specialist - Remote at Smart Start, Inc., could be your next career step.
The position is based in Lumberton, NC, United States.
This opportunity is part of our work in Sales, Consulting.
The advertised compensation is 19.000 - 30.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
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